Health Information Personnel Practice Test

Which technology is commonly used in telehealth services?

1. Video conferencing tools.

2. Fax machines.

3. Printed brochures.

4. Bulletin board systems.

The correct answer is: Video conferencing tools.

Video conferencing tools are a fundamental technology in telehealth services as they enable real-time visual and audio communication between healthcare providers and patients. This interaction allows for remote consultations, assessments, and follow-ups, facilitating a more accessible and efficient way to deliver healthcare without the need for in-person visits. The quality and immediacy of interaction made possible by video conferencing can lead to improved patient outcomes and satisfaction, as it allows for more personalized care. The other options are less effective in the telehealth context. Fax machines are largely outdated and do not support real-time communication. Printed brochures provide information but lack interactivity and personal engagement. Bulletin board systems are mainly for information dissemination rather than direct patient-provider communication. Thus, video conferencing tools stand out as the ideal choice for telehealth services.