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What is a case management system in healthcare?

  1. A system that manages hospital finances.

  2. A system that tracks and manages patient care processes and resources.

  3. A system that schedules patient appointments.

  4. A system used for research data analysis.

The correct answer is: A system that tracks and manages patient care processes and resources.

A case management system in healthcare is primarily focused on tracking and managing patient care processes and resources. It plays a vital role in coordinating various aspects of patient care, ensuring that patients receive the appropriate services at the right time. This system facilitates communication among different healthcare providers and helps in the organization of patient information, treatment plans, and progress notes, which is essential for effective management of patient cases. By integrating a range of functions such as care assessment, planning, and monitoring, a case management system aids in improving patient outcomes and streamlining healthcare delivery. It's designed to help healthcare professionals efficiently manage complex cases, ensuring that all aspects of a patient’s care are addressed and that resources are utilized effectively. This focus on holistic patient management differentiates it from other systems that may focus on specific operational areas like finances, scheduling, or research.